Create a top-up
- Open Billing → Wallet and choose New top-up.
- Choose a suggested amount or enter a custom wallet amount. The form shows the minimum amount.
- Choose Review top-up. If your pricing arrangement includes a discount above 0%, the form also shows your paid top-up total for the current year and your progress toward the first discount while that goal is still ahead.
- Review the wallet amount, any discount, amount before VAT, VAT, and payment total.
- Choose Pay with Mollie and follow the payment instructions. Bank transfer and credit card are available.
Complete your billing details before paying. If the form says no pricing strategy is assigned, contact Undertitle support to configure your workspace before creating a top-up.
Wallet amount and payment total
The wallet amount is the credit you buy. Any annual discount reduces the amount you pay before VAT. VAT is then added to that discounted amount.
The requested wallet amount is credited in full after confirmation. VAT does not become wallet credit, and a discount does not reduce the credit you receive.
After payment
Returning from checkout opens a payment-status page. Your balance updates only after payment confirmation. Bank transfers can take several business days.
If you already submitted payment, do not pay again while confirmation is pending. You can close the page and check Wallet → Top-up history later. See payment statuses and delays.